On Buying the Right Business and Panicking Slowly

It's been discovered that the most violent and invasive cancer treatments aren't working as well as the more gentle and subtle ones. The particular cancer, in a particular spot, may be annihilated quickly but these invasive treatments so weaken the body (and the healthy cells) that the cancer returns easily. More gentle treatments take a little longer to move the cancer but the body (ah, yes, the person!) lasts a lot longer and healthier.
It's like the Americans attacking Vietnam or Iraq, to save the goodies from the baddies, then realising, in surprise, that the goodies turn against them. The Americans so annihilate these peoples' homes, communities, economies and spirits that the goodies are driven to the side with the lesser aggression - enemies of USA.
And so in business. People buy businesses that they feel are badly run, thinking that a complete overhaul will transform loss into profit, demise into regrowth.

Complete Overhauls That Turn customers Away
We've all probably seen the scenario: Your favourite cafe - which is running very profitably - is taken over and the new owner immediately changes the name, tosses out all the furniture, redecorates the place, gets in different staff, changes the suppliers... and then wonders why all the many regulars quietly sidle off to the cafe over the road.
Or the business takes off... for a while. After six months, the new owner is struggling with the sense that there's an invisible plateau, a glass ceiling, and whatever she does, profits won't go past a certain level. So more radical changes are instituted and, mysteriously, things get worse - profits drop, staff leave or lose motivation, customers drift away - and, like the cancerous body, the business folds within the (usually) two year span.
They say that when a bride enters the church, she sees, first, the aisle, then the altar at the end of it and, to the right, her intended husband. This image is imprinted in her mind as, "Aisle altar him." From that moment she pours all her energy into getting him to behave differently, to dress differently, to be interested in different things and is then surprised when, some time later, he becomes interested in another woman who accepts him as he is. Yes, OK, men do it too - we can always find something wrong if we look hard enough!
Start With Accepting (or loving) What's Already There
And so the news of the day, my friend, is that if you're getting married to a business, start by loving what you already see. If the business before you is only attractive because of what you'll change about it, it will probably spawn you, eventually. However, if you're able to see beauty (and profit) from the start - even before you get your itchy fingers on it - you're on to a winner.
You see, there is a theory that every business has an "energy", a way of being. That way of being, that basic shape, is breathed into it by whoever started it and it's difficult to change. A bit like sailors who think it's bad luck to change a boat's name. Of course, some people are able to transform bad businesses into brilliant ones - it does happen but don't bet on it. Much safer to find a business that you like and don't have to do much to, initially.
And the 3 lessons in buying a business?
1. Get emotional
Your emotions have their place - make sure that any business you buy is one you have a deep interest in. You're going to be with your business for longer, each day, than you're with your spouse and children so make sure it's something you love doing.
There is nothing so heartbreaking as to see a client who has bought a business that's struggling - a business that he just can't be bothered making improvements on. Depression and poverty and not good ways to end your business career.
If it ain't got that buzz, leave it alone.
2. Tell your emotions to go walkabout
So, you've found a business that blows your hair back, that you will feel passionate about for a long, long time. Your emotions have done their job. Now tell them to take a hike.
It's now time for your calculator and independent advice.
As an accountant and business coach, I cannot tell how many times I've been contacted by people who have bought a business and then want advice on buying a business. Ah, duh! Too late! And, you know why people choose not to get independent advice... any advice, for that matter?
The reason is they see a business they want to buy and they're emotionally fired up by the thought of starting their own kingdom. They don't want anyone - accountant, lawyer, best friend, Aunt Molly, anyone - telling them it's not a good idea. They want it and they're going to get it. There's a nagging voice in their head, telling them not to buy, but their emotions are so in charge that they won't listen.
With credit crunches and the consequent employment uncertainty, it's easy to get fixated about buying a business to give you more security and income. The SECRET is... sshhh, don't tell anyone... there will always be other businesses for sale! This. Is. Not. The. Only. Business. For. Sale. On. The. Planet. Panic slowly.